Terms of Service

Last updated 2026-10-21 · MintC Inc. · 한국어

1. Service

Sorimo is an app that organizes what you say or type into events, to-dos, and notes, and answers questions based on the records you have left (record chat). On-device organizing and record search are free; server organizing and record chat (Plus, Pro, Expert, Master) are paid subscriptions. Free users can use them up to the trial credits provided each month.

2. Subscriptions and credits

• Subscriptions and top-up credits are paid for through the App Store or Google Play. The price, billing cycle, and credits granted are shown on the purchase screen. A subscription automatically renews for the same period and price unless cancelled at least 24 hours before the end of the period.
• Server organizing and record chat are used with credits. Credits are deducted for each request in proportion to the amount actually processed, and when credits run short, the App continues with on-device organizing.
• Subscription credits are the monthly usage allowance for the subscription period. They are granted anew each billing cycle (monthly for annual subscriptions) and do not carry over to the next cycle.
• Free trial credits are granted free of charge once per device so that you can try quick organizing and quick chat without a subscription, and they have no expiration date. They are not granted again if you delete and reinstall the App or use the same account on another device; to do this, hashed device identifiers are processed (Privacy Policy).
• Top-up credits are credits purchased separately and have no expiration date. They are used after subscription credits and can be used for server organizing and record chat even after a subscription ends. Credits granted free of charge through promotions and the like can be used until the period announced when they are granted.
• Cancellation: You can cancel at any time in your store account settings (in the App: Settings › Subscription › Cancel subscription). Even if you cancel, you keep that period’s credits and features until the end of the period already paid for, and you will not be charged automatically from the next billing date. Cancelling auto-renewal is separate from the withdrawal described below.
• Withdrawal: Within 7 days from the date you paid for a subscription or top-up credits, you may request a full refund if you have not used the credits, and no fee is charged. For any portion already used, withdrawal is restricted under Article 17(2) of the Act on the Consumer Protection in Electronic Commerce, Etc. of the Republic of Korea; this restriction does not apply to unused top-up credits. If the service is provided differently from what was displayed or advertised or from the contract, you may withdraw within a longer period under the applicable laws.
• Refund requests: Contact us at support@mintcinc.com, or use the refund request feature of the store where you paid. Because payment is made through the store, the actual refund is processed through the store, and the Company will guide you through the procedure. The store’s procedures and policies do not limit your rights under applicable laws. Remaining credits corresponding to a refunded subscription or top-up are revoked.
• If the Company ends the service or changes its credit policy so that top-up credits can no longer be used, unused top-up credits will be refunded as “amount paid × remaining credits ÷ credits granted”.
• Subscriptions and top-up credits are tied to the store account and purchase information used for payment. On a new device, you can move them with “Restore purchases”.

3. AI organizing results and record chat answers

Organizing results are produced by AI and may be wrong. Please check important events before saving them. The App marks low-confidence results as “Needs review”.

Record chat answers are also produced by AI and may be wrong or incomplete, and they are not professional advice, such as medical, legal, or financial advice. Events and to-dos suggested by chat are saved only when you review and save them. Because the Company does not store questions and answers on its servers, if you did not receive an answer we cannot send the same answer again, and you need to get a new one with “Regenerate”. If an answer could not be produced because of a server error or timeout, no credits are deducted.

4. Prohibited conduct

You must not reverse engineer the service, send excessive requests to the servers by automated means, or use the service to infringe the rights of others.

5. Limitation of liability

Unless there is intent or gross negligence, the Company is not liable for indirect damages arising from device failure, data loss, missed notifications, and the like. This does not apply to the extent not permitted by applicable laws.

6. Privacy

The Privacy Policy applies.

7. Contact

MintC Inc. · support@mintcinc.com